The Commuter Specialist (TCS) Audit programs ensure that contracts are adhered to  with improved results. This allows our clients to dedicate more of their time and resources to other critical tasks. Following execution, limited time, resources, and information are available for a company to confirm that an agreement’s commercial terms are accurately translated into billing and payment transactions. Errors are difficult to identify unless a detailed line-item analysis of contracts, invoices, payment transactions, and purchase orders is conducted.

A contract audit can encompass a number of leading expense categories such as outsourced services, transportation operators, third-party labor, technology, auto and bus fleet, equipment and much more. For major initiatives such as fully outsourced shuttle programs, a dedicated resource is assigned to our client’s team and can work full time, on site, over the life of the project.

We conduct a thorough review of all expenditures, including the individual review of selected agreements with key suppliers and contractors. Cost reduction and contract improvement opportunities are presented, along with the identification and recovery of overpayments and business concessions that translate to prospective savings. We also work to identify the associated root causes of non-compliance and recommend opportunities for process improvement.

• Hard dollar recovery of overpayments
• Removal of inaccurate charges from future billing
• Implementation of cost reduction strategies
• Improved contract terms and conditions
• Transparency into supplier billing practices
• Enhanced supplier relationships